What is crisis management training? Nowadays, it seems you cannot read a newspaper, surf the internet, or listen to the radio without hearing breaking news about an impending emergency or disaster.
From natural disasters to school shootings, it feels like being at work (or anywhere) is more dangerous than ever. While some groups of workers are more susceptible to violence than others, emergencies and crises can affect all people at all levels of the company.
Crisis management is the process by which you deal with this intense, difficult, dangerous, disruptive event. Companies with knowledge, can help employees plan for, prevent, and manage a wide variety of crises both personal and professional.
No matter how perfect you are as a professional or how great your company's contingency plan is regarding an outbreak, no manual can teach you leadership in times of a global pandemic, no cliff notes to help you form decisions and no guide on how to interact with all of the people attached to your project or business.
Resilience Guard training provides a training course in Strategic Crisis Management in Management and Leadership. This course will demonstrate that it is possible for an organization to plan for those "Unexpected Challenges".
It covers all the best practices and the proven way of successfully dealing with a crisis.
It will constructively help delegates to develop those essential crisis management skills and reveal how to effectively use advanced techniques that will improve leadership performance at that critical time.
There were Case Studies coming from diverse sectors internationally, that helped the audience to get a better understanding of the "Dos" and "Don'ts" of Crisis Management, Recovery Operations and Crisis Communications.
Learn how to improve crisis management skills You can improve your crisis management skills in the following ways:
Focus on the situation at hand. You must be able to take a moment to figure out what the real problems or issues are.
Act promptly, not in haste. A crisis situation requires you to respond and make decisions quickly. Haste should always be relative to the severity of the threats because unnecessary urgency to respond can cause nervousness, undermining its effectiveness.
Provide perspective and manage expectations. Learn how to be a leader in this situation. Those with least crisis management skills will panic and want the crisis to be over soon. You, however, must provide a perspective of the magnitude of the problem at hand and address their concerns about it in order to avoid chaos.
Be flexible. Improving your crisis management skills essentially involves your ability to adapt to the changing situations.
The participants will also learn some of the most effective tips and tricks to build resilience in a time of crisis.
- Leaders should Always Lead from the Front
- The Team must be Shown Empathy by the Leader
- Make a Backup Plan to keep the Ship from Sinking
- Track and Take Control of the Team's Workflow
- A Leader Must be Aware of the Climate Around Them
- Leaders Must Stay Alert by Establishing Communication Channels
- A Leader Should Never Panic
- Leadership in Crisis Management – Planning is Essential
- Disallow Negativity
- Leadership in Crisis Management – Learn from the Crisis
Who should take this course?
These training workshops are for Business Executives, (CEOs, CTOs, CIOs, Board of Directors), Senior managers, Communication, Policy, PR, Business Continuity, Risk Management, IT Security etc.
Contact us to discuss how we could help your organisation.